Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your beauty products cruelty-free?
Yes, we are committed to ethical beauty. All products available at Shopping Bag are 100% cruelty-free and sourced from brands that do not test on animals.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, Shopping Bag ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I know if a product is right for my skin type?
Each product page includes a detailed description and a 'Best Suited For' section. You can also contact our beauty experts via live chat for personalized recommendations.